Postage of items will happen within 2 working days of order confirmation. Posted using Royal Mail 2nd Class. If not happy with the product, return within 14 days of purchase.

Returns accepted for items which arrive damaged or faulty.

We will not accept return because you changed your mind This is a bespoke item and will be made to your specification. We will accept returns if there is a fault with your bear

Unfortunately I do not give refunds. In the unlikely event your item needs repairing I will happily do so free of charge.

Item will be delivered in a protective cellophane plastic bag and a hard backed paper envelope. Delivery is by first class standard postage. Sorry no returns, unless damaged during postage and photographic..

I will only accept returns if the items has not been used or damaged.

Faulty items to be returned within 14 days after delivery.

Parcels will be delivered by Royal Mail 2nd Class or Royal Mail Signed For 2nd Class Will be dispatched within 3-5 working days of payment Earrings can not be returned unless faulty

As item is custom made, please allow up to two weeks for delivery. Should you wish your item to be tracked in the post please select the Signed For option. No responsibility can be taken for items getting..

I aim to dispatch goods within 2 days of receiving cleared payment. Unfortunately, I am unable to accept returns at this time.

Charge for delivery, but free return.

Returns accepted for items which arrive damaged or faulty.